Why you can trust us
We want you to be able to check everything we claim. Below are our registrations, how to verify the products you buy, and the rules we follow.
Our registrations
| Legal name | Surat Electricals |
|---|---|
| Proprietor | Gupta Shankar Premnarayan |
| GSTIN | 24CRCPG6887N1Z6 · verify |
| Address | Shop No. 2, Rang Heights, near Narayan Vidhya Vihar School, Tulsidham Road, Bharuch 392001, Gujarat |
How to check a product is genuine
- Look for the ISI mark on the product or box, with a licence number like
CM/L-1234567. LED bulbs and drivers instead carry a BIS registration number likeR-12345678. - Verify the number in the free BIS Care app (Play Store / App Store) or on bis.gov.in. The brand name shown there should match the product.
- Scan the brand’s QR or hologram where the brand provides one (many wire brands do), using the brand’s official app.
- Always take a GST bill. You can check any GSTIN on the GST portal.
Our promises
Warranty
All products carry the manufacturer’s warranty. Bring the product with your bill and we will help you with the brand’s service process.
Returns & exchange
We do not give money back for returned products. Unused products in original packing can be exchanged for another product within 7 days with the bill. Cut wire/cable lengths cannot be exchanged.
Billing
Every sale gets a proper GST invoice with our GSTIN and HSN codes. Please ask for your bill — it protects your warranty.
Safe payments
We accept cash, UPI and bank transfer only in the firm’s name. We will never ask you to pay into a personal account.
Installments
Regular customers can buy now and pay in installments. Every installment and payment is recorded and you can ask for your statement anytime.